Terms & Conditions

Our Terms & Conditions form a legal basis of our luxury motorhome rental with you. Please take your time to carefully read through these Terms and Conditions. If you have any questions then we will be more than happy to answer them.

Documentation required prior to rental
Copy of photo card licence (online licence check will be carried out)
Two proofs of address
Signed rental agreement
Security deposit paid by traceable source – BACS, Paypal

The hirer and any additional named drivers must meet the following criteria:
Minimum age 25, Maximum age 75
Have held a full licence fo at least 2 years
No more than two 3 point convictions
No more than one fault or outstanding claim within the last 3 years
No licence suspension within the last 3 years

Hire rates quoted include
– Unlimited mileage
– UK standard Vehicle insurance*
– UK standard equipment & breakdown – Any call out charges necessitated by the client through operator error, e.g. a flat Vehicle battery, wrong or insufficient fuel, keys locked in a motorhome etc, will be the responsibility of the client

A booking is only binding after it has been confirmed and a booking deposit payment of £150 has been received.
Once the Booking is confirmed, a confirmation email will be sent out to the client. Settlement of the remaining balance and the £500 refundable security deposit will be due four weeks prior to departure. Home From Home Scotland reserves the right to cancel the Booking if payment is not received four weeks prior to departure. Payment is accepted by bank transfer or Paypal. For late Bookings (less than four weeks before departure) the full rental price is payable on Booking.

Cancellation charges
4 weeks – 2 weeks: 50% of total hire charge
2 weeks – No Show: 100% of total hire charge

Car Parking facilities
Home From Home Scotland does allow Customers to leave their Vehicles at their own risk onsite at our secure storage facility, for the duration of their motorhome hire as long as:
• they do so at their own risk; Home From Home Scotland cannot and will not be held liable for any damage caused to their Vehicle whilst on site
• the Customer locks and secures their Vehicle and removes any personal items on show

Motorhome Collection & Return
Collection time – 3pm onwards on hire date.
Return time – 10am on hire end date. Late returns will incur a charge of £100 per hour.
Vehicles must be returned undamaged, with a full tank of diesel.
The waste water and toilet cassette must be emptied prior to return, otherwise a £50 charge will apply. Please note that there are no toilet emptying facilities on site so the cartridge must be emptied prior to return.
The Motorhome interior and appliances must be returned clean, in the same conditions as when the motorhome left for hire, otherwise a charge will be made for additional valeting and/or upholstery cleaning if required.

Use of the Vehicle
You agree that during the Rental Period, you will not and will not allow the Vehicle to be:
a) Driven otherwise than in a cautious, prudent and normal manner
b) Used in a manner which could cause damage
c) Driven in a prohibited area.
d) Driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by law
e) Left open whilst the Vehicle is unoccupied
f) Left with the ignition key in the Vehicle while it is unoccupied
g) Left unoccupied without the TV/DVD covered
h) Driven by persons
i. Under the age of 25 years
ii. Aged over 75 years
iii. Who is not authorised by law to drive the Vehicle. Particulars of a proposed licensed driver of the Vehicle are set out under the heading ‘Hire’s name/ contact’ on the Rental Agreement
i) Damaged by:
i. Submersion in water
ii. Contact with Salt Water
j) Used for any illegal purpose for any race, rally or contest
k) Used to tow any Vehicle or trailer
l) Used to carry passengers or property for hire or reward
m) Used to carry more persons than is permitted by any relevant authority or detailed in the Vehicle manual or on the Vehicle or specified in This Agreement
n) Used to carry volatile liquids, gases, explosives or other corrosive or inflammable material
o) Otherwise used in breach of my obligations under This Agreement

Road Restrictions
a) The motorhome may only be driven on sealed / bitumen roads.
b) You acknowledge that Home From Home Scotland reserves the right at any time, at its sole discretion, to restrict Vehicle movements in certain areas due to adverse road or weather conditions or any other reasonable cause

Alterations to the Vehicle
You shall not make any alterations or additions to the Vehicle.

The motorhome is a non-smoking Vehicle which includes the use of vapes & e-cigarette. Home From Home Scotland reserves the right to impose additional Valeting and or Upholstery cleaning fees and charge demurrage should smoke be detected in the motorhome.

The motorhome carries 4 passengers. Each person is to use the safety restraints provided at all times whilst the Vehicle is in motion. Carrying more than the specified number of passengers is against the law and in breach of This Agreement. Child seats are available and it is the responsibility of the hirer to fit them themselves. Children up to 12 years of age or 135cm in height, whichever they reach first, must use the correct child restraints appropriate for their weight/height under UK law.

The Vehicle is insured for damage to the Vehicle and the property of a third party.
You will have to pay an excess for any Insurance claim regardless of which party is at fault for the accident. The insurance excess is GB£1000.00 per claim, not per rental
You will not have any insurance cover and you will be responsible for the total cost of any damage if you breach any of the terms of This Agreement
You will be responsible for any damage caused through gross negligence and will not be covered by the insurance
Breakdown assistance is included.

Agreement to charge
You will pay Home From Home Scotland
All rental charges
The Security Deposit of £500
The nominated valeting fee and /or upholstery cleaning fee if the Vehicle is not returned with the interior in a clean condition
The nominated additional fee of £50.00 if the toilet and waste water tank are not emptied prior to the return of the Vehicle
The nominated refilling fee should the Diesel tank not be returned completely full, which are:
Diesel charges:
• ¾ to full = £75.00
• ½ to ¾ full = £90.00
• ¼ to ½ full = £120.00
• empty to ¼ full = £1400
The Late fee of £100.00 per hour should the Vehicle be returned after the agreed time as stated on the rental agreement and above.
The nominated cancellation fee as per the cancellation policy above in the event of cancellation of This Agreement prior to acceptance or delivery of the Vehicle
The cost of any damage to the Vehicle or third party property, subject to the insurance or CDW cover
The insurance excess should there be damage involving third party property or the theft of the Vehicle. This applies in respect of each claim, not hire.
All government fees and duties etc
All parking fines, other fines or penalties and associated administration costs incurred in relation to the Vehicle during the Rental Period
Any other fees or charges payable by you pursuant to This Agreement. This includes any costs incurred by Home From Home Scotland as a result of any breach by you of the terms of This Agreement
Any additional costs over and above the Security Deposit value should damages exceed the Security Deposit value
The cost to recover a Vehicle
In the case of gross negligence Home From Home Scotland reserves the right to recover full costs in order to return the motorhome to the state in which it was handed over

Vehicle acceptance
You acknowledge having received the Vehicle in a clean condition and in sound working order in accordance with the Motorhome Handover Checklist and with a full diesel tank, full LPG gas bottle and full fresh water tank

My Warranties
You warrant that all information supplied by you to Home From Home Scotland in connection with This Agreement is true.

Proper Law
This Agreement shall be governed by the law of Great Britain in which This Agreement was signed.

Data Protection
Your personal data and information that you have provided to Home From Home Scotland will be processed for the following purposes only:
• To fulfill this contract/ agreement placed with us.
• To fulfill our legal requirements as a Vehicle rental company
• We will not transfer your personal data to any third party except:
• It is to enroll you in a third-party membership including caravan club, camping and caravanning club and English heritage memberships
• It is for on road Vehicle assistance for example Vehicle recovery/breakdown providers and repair workshops
• It is to our insurer and GRP
• It is to the police, local authorities, councils or DVLA if we suspect or are notified that a road traffic offence/ contravention has occurred
• It is to local authorities, councils and private parking companies if we suspect or are notified that you breached private parking terms and conditions, dart and congestion charges
• To insurance companies if we suspect or are notified of an incident with a third party
• It is to the police, DVLA and Customs and Port authorities if we suspect or are alerted to criminal activity
• Our bank or merchant provider in line with transactional processing
• You are in breach of our agreement in which case we may notify the BVRLA’s RISC database, police, our solicitors, debt collection agencies, credit reference agencies and any other relevant organization
• It is otherwise authorised under the Data Protection Act

You agree that if you break the terms of This Agreement we can pass your personal information to any relevant organisation. We can also give this information to the British Vehicle Rental and Leasing Association (BVRLA), which can share your personal information with its members to prevent crime and protect their assets, as allowed under the Data Protection Act 1998.
We agree to keep all personal information in a secure environment and will comply with the Data Protection Act 1998 and our own privacy policy and any other applicable data protection legislation currently in force.

Entire Agreement
This Agreement constitutes the entire agreement of the parties and there are no other oral undertakings, warranties or agreements between the parties relating to the subject matter of This Agreement. Just go reserves the right to add or amend the Vehicle specifications and rental charges without prior notice. This Agreement does not affect your statutory rights under civil law.


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